Orders

Orders

Please contact your local representative or the Customer Service Centre who will be pleased to deal with your orders or enquiries
Fast delivery

on all standard orders with no extra delivery charges on orders of £50
and above
guaranteed next-day delivery for orders placed before 12pm, same-day delivery arranged at cost

Easy ordering options

including standing orders, call-off orders and consignment ordering
managed and reliable product return policy

You may place your order by telephone, fax, post or e-mail at the following address:

For orders in the UK

Telephone: 0800 151 3190
Fax: 0800 151 3191

Post to:
Merck Serono Limited
Bedfont Cross
Stanwell Road
Feltham
Middlesex
TW14 8NX

E-mail: georders.uk@merckserono.net
Hours of Business:
09:00 - 17:00 Monday to Friday

For orders in the Northern Ireland

For hospital accounts:
Telephone: +44 (0) 28 9056 7135
Fax: +44 (0) 28 9070 5623
E-mail: patricia.cartlidge@sangers.co.uk

For other accounts

Telephone: +44 (0) 28 9040 3409
Fax: +44 (0) 28 9040 1958
Email: bradburycustomerservices@sangers.co.uk

Alternatively, please contact your local key account manager who will be happy to help.

For orders in the Republic of Ireland

Telephone: +353 (1) 468 8456
Fax: +353 (1) 466 0782

Post to:
Allphar Services Limited
Orders Department
4045 Kingswood Road
Citywest Business Park
Co. Dublin

E-mail: orders@allphar.ie

Hours of Business:
09:00 - 17:00 Monday to Friday

To request a copy of Merck Serono Limited Terms and Conditions of Sale for UK or for Ireland, please contact Merck Serono Customer Service by fax, post or email at the following address:

Post to:
Merck Serono Limited
Bedfont Cross
Stanwell Road
Feltham
Middlesex TW14 8NX

E-mail:georders.uk@merckserono.net

Fax: 0800 151 3191

SUPPORT

Healthcare Professionals Materials designed to be used by Healthcare Professionals.

Patients Materials designed to be used by patients or carers.

SERVICES

Print Page